Together, with your help, we can provide an exceptional experience at Q Center that will keep everyone safe.

Q Center understands the vital role we play in the success of our client’s programs and events held in St. Charles. As we respond and react to all the challenges of the current pandemic environment, we want you to know we are closely monitoring and implementing elevated health and cleanliness procedures in response to applicable government policies, Centers for Disease Control (CDC) guidelines and public health advancements to ensure Q Center is prepared for our clients and guests. We deeply appreciate the trust our clients have in our team and we are committed to further enhancing our protocols and procedures as new information comes to light. Please have confidence in the knowledge that Q Center is ready and willing to support your needs and concerns when you return.

As you know, we strive to provide our guests with an exceptionally clean, safe and friendly environment, but we’re living in a new world that has everyone learning to deal effectively with the broad impact of COVID-19. Our current health and cleanliness guidelines have been enhanced based on the deep expertise of health officials and our supplier partners whose quality products, training and support have helped in their development. These guidelines are communicated throughout the property to promote safe sanitation and physical distancing practices for our guests to follow. They are also used in much greater detail behind the scenes to guide and monitor compliance by our associates and management team.

For more information, visit Q Center's Health and Cleanliness Procedures:

Health & Cleanliness Overview

For details about current guidelines outlined by the State of Illinois' Restore Illinois Plan, please download the Illinois Phase 5 Guidelines: